Did you receive all the information you needed before the event? An event evaluation survey is similar to a post-event survey, but with a few key differences! To encourage responses, try the following: Send the survey out no later than 48 hours after the event. Pre-event surveys are helpful if your organization is interested in learning about attendees and their expectations for the event. Volunteers, did you feel prepared to assist with the event? 2. Event staff and volunteers are a crucial element to a successful event. I was pleasantly surprised by the response rate, and I’m going into our next event armed with the information I need to make it even more effective for our attendees! Share them in the comments below! To change preference at any time, click on the "Cookie Preferences" link at the very bottom of our website. Working alongside our committee lead, we pored over the location, the speeches, the food: it needed to be perfect. I used many of them in the post-event survey I created for our nonprofit’s young donors. Events can include any gathering from a small volunteer opportunity or fundraiser to a company-wide training or conference. Asking the right questions is key to getting useful answers. Sorry, this blog post is closed for further comments. What was your favourite thing about the event? Get started with your volunteer or NPO survey today. Thanks for your comment! Mid-event surveys often tackle an organization’s in-the-moment need to gauge the success of an event, as well as let attendees know their feedback is valued. According to Survey Monkey, respondents are more likely to finish shorter surveys. Was the event length just right, too long, or too short? While you can include it in the mid-event survey questions, putting this question in the post event survey … The 30 post-event questions I’ve listed below are separated by intended recipient: attendees, sponsors/presenters/volunteers, and fellow staff. What can we do differently to improve the event experience in the future? Share Your Results in a Compelling Way. Post event surveys are a great way to gather information about your fundraising program to help you identify where to invest resources for the following year. 2016 Post Event Survey * Indicates required field. Would you like to learn more about volunteering or becoming a member of the event steering committee? What is Your Event Rating? You can even customize the template with questions that are specific to your event. ... o Organized company-wide volunteer events … In this post, I’m tackling the subject of event survey questions. Here are the reasons why a post event evaluation is important: To know if the event achieved its aforedetermined measureable goals; To ensure the event … How would you rate the quality of information received prior to the event? Some of these online survey creators have event-specific templates, which you can fine-tune to meet your event and organization’s specific data needs. Let’s take a look at the types of questions each of these surveys should include. How did I structure the survey so that people actually responded? (o… IP address blacklisted and all its comments are hidden. The time and talent you offer is invaluable to the work we do. Good. ( What would have made the event better?). Although I was pleased with the outcome, and I thought the event had gone well, I still wanted to get feedback from  the attendees, event sponsors, volunteers, and fellow staff. 1. Do you have any suggestions for future events, including date/time, venue, speakers, sponsors? As you gather your survey results, think about how you will … As you dive into the process of creating a post-event survey, don’t hesitate to use the questions listed above as a starting point. You have successfully updated your cookie preferences. Please rate your satisfaction with the following: Poor. Do they get along well with the staff? Once you’re ready to collect feedback, you can use our volunteer feedback template to help you ask the right questions. Finally, keep in mind that you can always customize our volunteer survey if there’s more you’d like to ask. How would you rate the date and time of the event? You’ll be able to choose the template when you begin creating a survey. Please share any additional suggestions for future events. Of course, you can always allow your respondent to expand on their answer, particularly if they answered “no.”. If your comment doesn't appear right away, please be patient as it may take a few minutes to publish - or longer if the After the event. This sample survey questions for non-profit volunteer enrollment serves its purpose as a source to collect inputs from the volunteers. ... Before your fundraising event, use an event planning survey to collect contact information and get a better understanding of funding sources, demographics, staffing, and more. Yes or No/Dichotomous: When you need a simple yes or no answer, a dichotomous question is for you. Chances are, some of the feedback will be positive, and some of it will leave you feeling a bit defeated. Would you be interested in partnering with our organization again for a future event? Interested in having event, sales, or nonprofit survey … Take a moment to read these questions, choose the ones that best relate to your audience, and fine-tune them to relate to your event. Enterprise Users: Request a Demo View Complete Survey Even before your event … The Importance of Conducting a Post Event Evaluation. You can send it shortly after they volunteer to get up-to-date feedback, and you can distribute the responses across your team so that everyone feels empowered to improve the volunteer … Rating/Multiple Choice: If you’re looking to have survey respondents rate on a scale, or you have pre-chosen answers, multiple choice or rated answers (also known as semantic differential) are ideal. Plus, your attendees, event volunteers, presenters, and others will feel heard and appreciated, paving the way for deeper relationships down the road. Volunteer Feedback Survey Forms are surveys that ask a barrage of questions such as whether or not the volunteer felt welcomed during the event. (dropdown list of options) 3. How many hours a month do they volunteer? If you were aware of the 5K to Fight Histio before the event … With the right questions, a survey can gauge the overall success of an event, provide invaluable data about everything from the speakers to the foods and location, and leave an organization with action items for the next event. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). You don’t want attendees to get survey questions meant for presenters and vice versa. Use the app to prompt people to fill out the post-event survey in the final hours of the event. Just remember; all feedback is valuable because it helps you adapt and grow. Verify the Integrity of Your Volunteer Data. This is How to Ask Better Volunteer Survey Questions No matter what you need to learn about volunteers – their satisfaction, their impact on clients, their needs, or the reasons they leave – crafting the right volunteer survey questions … We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). There is plenty to consider, including survey length, the types of questions you ask, and who to survey. Please share your thoughts on the event overall. Below are Jennifer’s six BP’s for creating a post event survey … Asking the right questions throughout the event … Was this your first time attending one of our events? While you and your teammates are busy running the event, it is the event volunteers who interact with your attendees and receive on-site feedback. Pre-event survey questions Plus, I’ve added 30 post-event survey questions to help you shape your own event survey. Would you recommend this event to others? Ensure you’re sending out each survey to the right audience. Post event-related questions and polls on Facebook and Twitter. What you need is an online survey builder to help you start collecting valuable post-event information today. To create a survey using our Volunteer Feedback survey template, just sign up or sign in to SurveyMonkey. Create & send surveys with the world’s leading online survey software, Empower your organization with our secure survey platform, Bring survey insights into your business apps, Collect survey responses from our global consumer panel, Understand & improve customer experience (NPS®), Understand & increase employee engagement, Get in-the-moment feedback across all digital channels, Create marketing content from customer feedback, Collect, review & manage applications online, Win more business with Customer Powered Data, Build a stronger workforce with Employee Powered Data, Validate business strategy with Market Powered Data, Delight customers & increase loyalty through feedback, Improve your employee experience, engagement & retention, Create winning campaigns, boost ROI & drive growth, Best practices for using surveys & survey data, Our blog about surveys, tips for business, & more, Tutorials & how-to guides for using SurveyMonkey. Please try again. Find non-profit and volunteering survey questions and templates for FREE. Conducting a post event evaluation is a must after every event. Have you ran/walked in the 5K to Fight Histio in any years PRIOR to 2016 * Yes No. Based on SurveyMonkey data from thousands of organizations, here are the top five event survey questions event creators should ask. Evaluation does sound incredibly dull, so have a little fun. It can help you find out if volunteers enjoy working at your organization and if they have suggestions for improvements. Have a few questions? The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. What is an Event Survey? Do you plan to attend another event in the future? Please wait 10 seconds. Would you consider the event “successful?” Why or why not? Ask the right pre-event survey questions to find out early who is likely to attend and collect feedback on locations, timing, content, and more. Volunteers recognize your efforts, boosting retention rates. A volunteer survey is a questionnaire that asks individuals about their recent volunteer experiences with you. Another way to get your questions answered is to place questions that are quick and easy to answer at the top of the survey and those that take more time and thought at the bottom. However, some choose to send a physical copy along with a return envelope through direct mail. The sampl… Sorry, you are posting comments too fast. Required cookies are necessary for the proper operation of the system. (Yes/No) 2. Pre-event survey questions will, of course, be very different from mid- and post-event survey questions. Increase buy-in with an incentive, such as discounted ticket prices to the next event or a raffle entry. Yesterday, we discussed how you can plan ahead to ask smart questions of your suppliers, venue and partners/sponsors. Why are post-event surveys so important? But that then begs the question: What should you ask your attendees? Plus, I’ve added 30 post-event survey questions to help you shape your own event survey. We’d love to hear about any go-to survey questions you use to tease out information from event attendees. If your organization has never solicited feedback from your volunteers the first step should be to gather some baseline data by looking at the global experience of volunteers. Use the same answer scale. You have been restricted from commenting. Open-ended questions: These questions give your respondents the freedom to express their opinion and provides context for some of the respondent’s previous answers. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. (scale from very satisfactory to unsatisfactory) 4. Thank you very much for your recent volunteer service to the Winston-Salem Symphony. Volunteer Program and Event Feedback Forms are for volunteers to evaluate the program or even the entirety of it, whether it was enjoyable or worthwhile or not. Now that you have the background, you’re ready to find the best questions for your unique survey. 3 Responses to “How to Build a Post-Event Survey” Patricia Adams May 31, 2016 Asking questions about things that are bound to change in the next event is pointless and there is no worthy insight one can achieve with the answers obtained from such questions. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. These survey questions can be asked for public events… So, it’s best to keep your survey between one and ten questions if possible. Learn more. Finally, post-event surveys provide insight into the pros and cons of the event, allowing you to fine-tune your processes for the next time. Choose One * Male Female. Keep the survey succinct and relevant to the event (this means no extra questions for data-capturing purposes!). Most organizations distribute surveys online — that’s what I did when we sent ours out, since we thought the response rate would be higher. When you use a Wild Apricot site, third-party partners may use cookies and similar techniques to collect user data for the following purposes: Please see our cookie policy for more information. Remember, the more information you can capture regarding the event, the chances of successful future events rises. 1. Your comment cannot be posted because our system has classified it as spam. ... please feel free to submit your name and contact information at the end of this survey. It consists of sample survey questions for non-profit volunteer enrollment to gather manpower required during an event. Questions: 1. How did you hear about this event? Re-send the survey link to those who haven’t responded after a week, along with a personal request from a member of your staff or event committee member. Starting off with a nice event rating out of ten is always a good way to … There are ways to show value and reward volunteers without spending a boatload of money. A volunteer survey is a questionnaire that asks individuals about their recent volunteer experiences with you. When you send out a thank-you email immediately following the event, include a link to your post-event survey. So, I decided to put together a post-event survey that would help me learn what they thought had gone well and how we could improve our event for the next time. Event surveys are a tool nonprofits, associations, businesses, and other entities use to capture valuable feedback before, during, and after an event. Do they find the volunteer training sessions useful? Did you have all the equipment and support you needed to effectively present/sponsor? The questions suggested in this guide only scratch the surface of what you might wish to ask, but we hope this can provide some inspiration for your own post-event survey questions. What you ask depends on when you’re asking. Level of … Did the event meet our organization’s objectives? Employee Community Involvement Survey page 1 of 3. While there are definite benefits to surveying before, during, and after an event, many organizations choose to send just one survey post-event to avoid overwhelming event stakeholders. Asking them to answer your post-event survey questions … A few months back, I poured countless hours into planning an event for a group of young donors at the nonprofit I volunteer at. Event surveys are a tool nonprofits, associations, businesses, and other entities use to capture valuable feedback before, during, and after an event. * 18-25 26-35 36-50 Over 50. How would you rate the entertainment/programming/speeches? This website uses cookies to ensure you get the best experience on our website. Where can we improve for next time? Want to Put These Event Survey Sample Questions Into Action? Excellent. Our survey will help you direct future event presenters, staff, and volunteers. The best conference and event survey questions to ask at each stage. Benchmark yourself against the average responses to move the needle on your events. The wrong questions turn your event surveys into just another tedious, ineffective task on your to-do list. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. Assigning a rating takes far less effort than typing out a long response. You can send it shortly after they volunteer to get up-to-date feedback, and you can distribute the responses across your team so that everyone feels empowered to improve the volunteer experience. Here are ten post-event survey questions that can be used for almost any event: 1. And after all was said and done and the crowds left for the evening, I wasn’t just relieved the event was over; I was proud of what our team accomplished. Please choose whether to allow Wild Apricot to use Analytical cookies and/or Advertising cookies. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. What is your age? To create a survey using the Post-Event Feedback survey … So how can you use a volunteer survey? If you do decide to go the more popular online route, there are multiple free or reasonably priced software programs, including Survey Monkey, Survey Planet, and Zoho. With this feedback, you can improve your programs and attract more volunteers. Here are some additional questions to help spark some creativity. As any event professional knows, post-event surveys are a crucial part of the event execution process. Once you’ve completed the survey, distribute it online through: Truth be told, distributing the survey isn’t the hard part; it’s encouraging folks to respond that often stumps staff. Remember, the trick … Questions … blogger is moderating comments. With over 40 event survey questions to get you started, you'll be a post-event survey … This is done to help identify any improvement opportunities that could be used to develop and enhance the volunteer program. Volunteer Post-Event Survey. That way, respondents will feel as though it won’t take them very much time and will be happy to continue answering. What can we do to improve for the next event? Your nonprofits volunteer satisfaction survey success … The message has not been posted. Event Volunteers. Very good. Are there any topics you’d like us to cover in future events? Let’s take a moment to talk about your post-event evaluation. Did the event improve your “purpose of the event”  (provide skills/broaden your knowledge/introduce you to others)? https://www.template.net/business/survey-templates/post-event-survey Every attendee has a unique experience, so it is essential to understand every individual’s opinion. The beauty in asking for this kind of feedback is that the volunteers will willingly provide all the information needed to put together an improvement plan that can help take the volunteer program to the next level. Volunteer feedback is critical to both successful events and future recruitment for your non-profit. Ideally, you want to use multiple types of survey questions, including Yes/No, multiple choice, and open-ended. After the event… Like I mentioned earlier, they’re perfect for organizations looking to understand the event from the perspective of attendees, volunteers, speakers, and even fellow staff members. Fair. The Volunteer Satisfaction Survey template collects a volunteer’s opinions following a specific event/volunteer opportunity, including event logistics, perceived value, and likelihood to recommend similar events … If for some reason this is a mistake, please. Improve your programs and attract more volunteers leave you feeling a bit defeated ( what would have made the.. A LOT about the importance of Conducting a post event evaluation Analytical cookies and/or Advertising.... Just right, too long, or too short recent volunteer service to the next event a! 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Questions if possible different from mid- and post-event survey questions: send the survey succinct relevant! It will leave you feeling a bit defeated by intended recipient: attendees, sponsors/presenters/volunteers, and fellow staff intended... Builder to help you direct future event do to improve for the event, the more information can. We ’ d like us to cover in future events rises ticket prices the... Have you ran/walked in the future to finish shorter surveys key to getting useful answers event.! The end of this survey this website uses cookies to ensure you get the best experience on our website plan.